Tuesday, October 13, 2015

New Online Payment Method Available for City of Tampa

We are pleased to announce the roll out of a new payment service in Accela Citizen Access (ACA).  In addition to credit cards, the City will now also be accepting eChecks as a form of payment in ACA.  This option allows another easy and convenient way to make online payments.  Because this new form of payment requires a phone number be entered, you will notice that the phone number field is now required when making a credit card payment. 

To avoid processing delays, it is imperative the correct payment fields are filled out for eChecks.  If a personal check is being used, the Driver License Number and State fields must be entered.  If a corporate check is being used, the Company Tax ID field must be entered. 

To find out more on how to use eChecks, please see http://www.tampagov.net/sites/default/files/paying-with-an-echeck.pdf.

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